# ByMuseum: full facts

> ByMuseum (https://bymuseum.com) sells hand-painted oil reproductions of famous paintings. Every canvas is painted by hand in oil by a professional artist after it is ordered (never printed), shipped free worldwide, and covered by a 90-day money-back guarantee. Prices start at $299.

This file collects the facts from ByMuseum's own pages in one place. Short version: https://bymuseum.com/llms.txt

## What ByMuseum sells

- Hand-painted oil-on-canvas reproductions of more than 21,000 artworks by more than 800 artists across 49 art movements, from the Renaissance to the early 20th century.
- Custom paintings from customers' photos (portraits, couples, families, children, pets, houses, cars, landscapes): https://bymuseum.com/photo-to-painting/
- Paintings that are not on the website can be requested: send a reference image, or the title and artist.
- Custom sizes are painted on request, with a quote within 1 to 2 business days.
- Trade and wholesale pricing is available for interior designers, businesses and wholesalers.

ByMuseum does not sell prints, posters or digital reproductions. No part of the image is printed, and no AI is used.

## Prices

- Paintings start at $299 for the smallest size, unframed.
- The price depends on the size and on how detailed the painting is. Each painting's page shows the exact price for every size and finish.
- Prices are shown in US dollars. Shipping is included (free worldwide). Import duties or local taxes are not included.
- Custom portraits from a photo (one person or pet), by size:

| Size | Price |
|---|---|
| 8×10 in (20 × 25 cm) | $239 |
| 12×16 in (30 × 40 cm) | $338 |
| 16×20 in (40 × 50 cm) | $358 |
| 20×24 in (50 × 60 cm) | $423 |
| 20×30 in (50 × 75 cm) | $461 |
| 24×36 in (60 × 90 cm) | $541 |
| 30×36 in (75 × 90 cm) | $626 |
| 30×40 in (75 × 100 cm) | $726 |
| 36×48 in (90 × 120 cm) | $926 |
| 40×60 in (100 × 150 cm) | $1,025 |
| 48×72 in (120 × 180 cm) | $1,171 |

Two people or pets start at $397. Gallery wrapping is $249. Frames start at $369.

## Sizes and finishes

- Standard sizes run from 38 × 45 cm (15 × 18 in) up to 120 × 180 cm (48 × 72 in), matched to the proportions of the original painting. Custom sizes are available on request.
- Some very detailed paintings (crowded scenes with many small figures) are offered in large sizes only, so the detail can be painted properly.
- Every painting can arrive in one of three ways. The painting is the same in every option:
  - Rolled in a tube: the canvas travels rolled in a reinforced tube, ready for your own framer.
  - Gallery wrapped: stretched over wooden bars with the painting carried around the edges, ready to hang as it is.
  - Framed: one of five hand-finished frames (gold, gold & black, silver, black, silver white), shipped in a rigid padded box.

## How a painting is made

1. The drawing: the composition is drawn onto primed canvas by hand. Nothing is traced or projected.
2. Blocking in: the main forms go down first.
3. Building the form: the background and the whole picture are laid in.
4. Refining: faces, hands and fabric are brought up to the original's level of detail, and the colour is checked against the reference again and again.
5. The texture: paint is built up where the original carries it. This raised surface is what no print can reproduce.
6. Final checks: a second person compares the canvas against the original. If it does not hold up, it does not ship. The canvas is left to cure, then photographed and packed.

- Materials: artist-grade oil paint on primed artist canvas.
- Painting time: typically 7 to 15 days at the easel, plus drying time between layers. Larger and more detailed works take longer.
- What "museum quality" means at ByMuseum: real oil paint, the painter's own drawing, oil built up in layers, faithful to the original, checked before shipping, and ready for the wall. Details: https://bymuseum.com/museum-quality/
- Photos of finished canvases next to the originals: https://bymuseum.com/reproduction-samples/

## Ordering and timing

- After an order is placed, ByMuseum reviews the details within 24 hours and assigns the painting to a professional artist.
- Painting takes 2 to 3 weeks. Delivery then takes 5 to 7 days after dispatch. Most orders arrive 3 to 4 weeks after ordering.
- Typical timeline: day 1 order placed; days 2 to 12 painting; days 13 to 15 checked and dispatched (tracking number emailed); days 16 to 20 delivered.
- Cancellations are accepted within 24 hours of ordering. After that the painting is in production, so customers should contact ByMuseum right away if they need a change.
- Payments are processed through secure, encrypted payment providers.
- Order tracking: https://bymuseum.com/track-my-order/

## Shipping and delivery

Shipping is free on every order, with tracking, to more than 50 countries.

| Region | Countries | Delivery after dispatch | Shipping |
|---|---|---|---|
| United States | All states, including Alaska and Hawaii | 5 to 7 business days | Free |
| Europe | UK, Germany, France, Italy, Spain and more | 5 to 8 business days | Free |
| Canada and Australia | All provinces and territories | 6 to 9 business days | Free |
| Middle East and Asia | UAE, Saudi Arabia, Japan, Singapore and more | 7 to 10 business days | Free |
| Rest of the world | 50+ countries | 8 to 12 business days | Free |

Packing:
- Sealed in protective layers and film.
- Unframed paintings are rolled in a reinforced tube.
- Framed paintings travel in a rigid box with foam padding.
- Moisture-resistant wrapping is used on all international routes.
- Several paintings in one order ship separately, at no extra cost.

Import duties and taxes: shipping is free, but import duties, customs fees, VAT or local taxes may apply depending on the country. They are not included in ByMuseum's prices and are usually collected by the carrier or customs before delivery. They are often around USD $30 to $60, but the country sets the final amount.

Details: https://bymuseum.com/shipping-delivery/

## Returns and the 90-day guarantee

Customers have 90 days from delivery to report any issue. ByMuseum will repaint the painting, replace it or refund it, with no restocking fee. Claims are resolved within 3 to 5 business days after approval.

What is covered:
- The painting arrived damaged in transit.
- A defect in the painting, canvas or frame.
- The wrong painting or size was received.
- A significant colour difference from what was ordered.
- A change of mind, if the painting is unused and in its original packaging. ByMuseum sends a free prepaid return label.

How to request a return:
1. Email contact@bymuseum.com within 90 days of delivery.
2. Send clear photos of the painting and the packaging.
3. The team reviews the claim within 24 to 48 hours.
4. The refund or replacement is processed or dispatched within 3 to 5 business days.

Refunds return 100% of what was paid to ByMuseum, to the original payment method. Import duties or local taxes paid to customs or carriers are not collected by ByMuseum and cannot be refunded. Claims made more than 90 days after delivery are outside the return window.

Details: https://bymuseum.com/return-policy/

## Photo to painting (custom portraits)

1. Choose the subject and style: one person, a couple, a family, children, people with pets, a wedding, sports, landscapes, houses, cars and bikes, pets, or a royal pet portrait.
2. Upload one or several photos, with any notes for the artist (background, colours, small changes).
3. A professional artist paints it by hand. The customer sees a digital preview and can ask for changes before it ships.
4. It is shipped free and tracked: rolled in a tube, gallery wrapped or framed.

- Styles: oil on canvas, acrylic on canvas, watercolour on paper, pastel on paper, charcoal on paper, colour pencil on paper, black pencil on paper.
- Most custom paintings are finished within 2 to 3 weeks.
- Several photos can be combined into one painting, for example memorial or family portraits where not everyone was together.
- If the painting does not meet expectations on delivery, ByMuseum refunds it.

Details and prices: https://bymuseum.com/photo-to-painting/

## Frequently asked questions

Q: Are ByMuseum paintings hand-painted or printed?
A: Every painting is painted by hand in oil on canvas. ByMuseum does not sell prints, posters or digital reproductions.

Q: Will it look exactly like the original?
A: It is a hand-painted interpretation, not a photographic copy. Brushwork, colour and composition follow the original closely; small differences are the mark of a human hand.

Q: Who paints it?
A: A classically trained painter who works on a narrow set of masters. Every canvas is then checked by a second person before it ships.

Q: How long does it take to receive a painting?
A: 2 to 3 weeks to paint, then 5 to 7 days to ship. Most orders arrive 3 to 4 weeks after ordering.

Q: How much does a painting cost?
A: From $299. Prices depend on the size and the detail in the painting; each painting's page shows the exact price for every size and frame.

Q: What sizes are available?
A: Each painting lists its standard sizes, from 38 × 45 cm (15 × 18 in) up to 120 × 180 cm (48 × 72 in). Custom sizes can be painted to fit a wall; ask for a quote.

Q: Can I request a painting that is not on the website?
A: Yes. Send a reference image, or the title and artist.

Q: Can I cancel or change my order?
A: Cancellations are accepted within 24 hours of ordering. After that the painting is in production.

Q: How are paintings packaged?
A: Unframed paintings are sealed in protective layers and rolled in a reinforced tube; framed paintings travel in a rigid box with foam padding.

Q: Will I have to pay import duties or taxes?
A: Possibly. Shipping is free, but import duties, customs fees or local taxes may apply depending on the country. They are not included in the price and are collected by the carrier or customs.

Q: What if my painting arrives damaged?
A: Take photos of the painting and packaging and contact ByMuseum within 90 days. ByMuseum sends a free replacement or a full refund.

Q: What is the return policy?
A: 90 days from delivery: repaint, replacement or refund, with no restocking fee.

Q: Is it safe to order from ByMuseum?
A: Yes. Payments are processed through secure, encrypted payment providers.

Q: Do you offer trade or wholesale pricing?
A: Yes, for interior designers, businesses and wholesalers.

Q: How long will an oil painting last?
A: Oil paintings can last for centuries with care. Hang it away from direct sunlight, heat and damp, and dust it gently with a soft, dry brush.

## Where to find things on bymuseum.com

- All paintings: https://bymuseum.com/shop/
- Top 100 most famous paintings, ranked: https://bymuseum.com/top-100-most-famous-paintings/
- Most famous paintings: https://bymuseum.com/famous-paintings-collection/
- All artists A to Z: https://bymuseum.com/all-artists/
- Art movements: https://bymuseum.com/art-movements/
- Themed collections: https://bymuseum.com/collections/
- Art guides and painting stories: https://bymuseum.com/blog/
- Top 100 most famous painters: https://bymuseum.com/top-100-most-famous-painters/
- Narrated painting stories: https://bymuseum.com/listen/
- About ByMuseum: https://bymuseum.com/about/
- FAQ: https://bymuseum.com/faq/
- URL patterns: paintings at /artwork/<slug>/, artists at /artists/<slug>/, art movements at /art-movement/<slug>/, articles at /blog/<slug>/
- Sitemap: https://bymuseum.com/sitemap_index.xml

## Contact

- Email: contact@bymuseum.com (a person replies within 1 to 2 business days)
- Phone: +1-646-296-0579 (Monday to Saturday, 7am to 8pm)
- Contact page: https://bymuseum.com/contact/
- Social: Instagram https://www.instagram.com/bymuseum.gallery/ · YouTube https://www.youtube.com/@bymuseum · TikTok https://www.tiktok.com/@bymuseum · Facebook https://www.facebook.com/bymuseum.gallery/ · Pinterest https://www.pinterest.com/ByMuseum/