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Contact Us
We're Here to Help
Have a question about an order, a painting, or anything else? Our team responds within 1–2 business days.
Response Time
All inquiries answered
within 1–2 business days
We're Here for You
Fill in the form and we’ll get back to you as soon as possible. For urgent matters, call us directly.
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Email [email protected]
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Phone +1-646-296-0579
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Hours Mon–Sat: 7:00 am – 8:00 pm
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Track Your Order Visit Track My Order →
Before You Reach Out
Quick answers to the most common questions.Where is my order?
Each painting takes 10–14 days to produce, then 5–7 days to ship. Use our Track My Order page to check your shipment status with your carrier tracking number.
Can I cancel or change my order?
Cancellations are accepted within 24 hours of placing your order. After that, production has begun. Contact us immediately if you need to make changes.
My painting arrived damaged. What do I do?
We're sorry to hear that. Take clear photos of the painting and packaging and contact us within 90 days. We'll arrange a free replacement or full refund. See our Return Policy.
How long does shipping take?
After production (10–14 days), shipping takes 5–7 business days depending on your location. Total delivery is typically 15–20 days from your order date. See our Shipping page.
Do you offer custom sizes?
Yes! We can reproduce paintings in custom sizes. Mention the dimensions in your message and we'll provide a quote within 1–2 business days.
Do you offer wholesale or trade pricing?
Yes, we have dedicated programs for interior designers, businesses, and wholesalers. Mention it in your message and we will send you the trade details.
