Frequently Asked Questions

All artworks at ByMuseum are fully hand-painted oil paintings on canvas. We do not sell prints, posters, or digital reproductions.

Prices vary depending on size, composition, and level of detail. Each artwork is priced to reflect the craftsmanship, materials, and time invested in creating a hand-painted oil reproduction.

We offer a wide range of standard sizes suitable for most interiors, and custom sizes can be arranged to perfectly fit your space.

The painting process typically takes 7–15 days. Once completed, delivery usually requires an additional 4–5 business days, depending on destination.

Yes. You may request any artwork by providing a reference image or description, and our artists will recreate it with the same level of care and quality.

After placing your order, the artwork is assigned to a professional artist. Once completed, it undergoes quality inspection before being carefully packed and shipped.

Absolutely. All payments are processed through secure, encrypted systems to ensure complete protection of your personal and financial information.

Each painting is carefully packed using professional protective materials and securely prepared to ensure safe international delivery in excellent condition.

While damage is extremely rare, all shipments are insured. In the unlikely event of an issue, we will arrange a replacement or refund promptly.

Yes. We offer custom oil paintings and commissioned artworks, including portraits and personalized compositions created from your references.

Of course. Our team is happy to assist you with artwork selection, sizing recommendations, and placement advice to ensure the perfect fit for your space.

Import duties, customs fees, VAT, tariffs, or local taxes may apply depending on your country. These charges are not included in the product price and are the customer’s responsibility. The amount varies by country and is usually collected by the shipping company or customs authority.