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Questions about an order, a painting or a custom size? A person on our team replies within 1 to 2 business days.
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Before you write
Where is my order?
Each painting takes 2 to 3 weeks to paint, then 5 to 7 days to ship. Use Track my order once you have your tracking number.
Can I cancel or change my order?
Cancellations are accepted within 24 hours of ordering. After that the painting is in production, so contact us right away if you need a change.
My painting arrived damaged. What do I do?
Take clear photos of the painting and packaging and contact us within 90 days. We will arrange a free replacement or a full refund. See our return policy.
Do you offer custom sizes?
Yes. Mention the size in your message and we will send a quote within 1 to 2 business days.
Do you offer trade or wholesale pricing?
Yes, for interior designers, businesses and wholesalers. Mention it in your message and we will send the details.
