ByMuseum

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Contact

We are here to help

Questions about an order, a painting or a custom size? A person on our team replies within 1 to 2 business days.

Emailcontact@bymuseum.com

We reply within 1 to 2 business days.

Phone+1-646-296-0579

Monday to Saturday, 7am to 8pm.

Your orderTrack my order ›

Tracking arrives by email when your painting ships.

Send us a message





    Before you write

    Where is my order?
    Each painting takes 2 to 3 weeks to paint, then 5 to 7 days to ship. Use Track my order once you have your tracking number.
    Can I cancel or change my order?
    Cancellations are accepted within 24 hours of ordering. After that the painting is in production, so contact us right away if you need a change.
    My painting arrived damaged. What do I do?
    Take clear photos of the painting and packaging and contact us within 90 days. We will arrange a free replacement or a full refund. See our return policy.
    Do you offer custom sizes?
    Yes. Mention the size in your message and we will send a quote within 1 to 2 business days.
    Do you offer trade or wholesale pricing?
    Yes, for interior designers, businesses and wholesalers. Mention it in your message and we will send the details.
    Man Writing a Letter by Gabriel Metsu, about 1664

    Man Writing a Letter
    Gabriel Metsu, c. 1664

    The gallery list

    Your first painting,
    $15 off.

    Every painting is already 50% off. Join the list and we will send you an extra $15 code, plus first access to new collections.

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